Hi Munroe,

Installation on Debian 5.04 lenny
http://wiki.otrs.org/index.php?title=Installation_on_Debian_5.04_lenny

note:
OTRS2
bin/SetPermissions.pl --otrs-user=otrs --otrs-group=otrs
--web-user=www-data --web-group=www-data /opt/otrs

OTRS3
bin/otrs.SetPermissions.pl --otrs-user=otrs --otrs-group=otrs
--web-user=www-data --web-group=www-data /opt/otrs

my otrs run in debian is very good


- Never

2011/1/20 Michiel Beijen <[email protected]>:
> Hi Munroe,
>
> Actually, I guess the Debian package maintainer is working on
> something like that. But while I think a Debian package can be a nice
> way to quickly evaluate OTRS, I don't really think the Debian package
> is a good alternative from an OTRS installation 'from source'.
>
> The problem is that the only way to ever upgrade your OTRS system if
> you use the package from the Debian repositories is to upgrade your
> OS, which is something you rather would not do. If you install OTRS
> from the .tar.gz file you have all the flexibility you need. You can
> upgrade to OTRS 3.1 when it comes available and if you want to, or you
> can choose to stay on the same version when upgrading your OS.
>
> At some point we might start making .deb packages for Ubuntu and
> Debian available from http://otrs.org/downloads just as we do for RHEL
> and SLES - when you install them from our website, and outside of the
> system repositories, you won't have these issues.
>
> Kindest regards,
>
> Mike
>
> On Wed, Jan 19, 2011 at 11:00 PM, Munroe Sollog
> <[email protected]> wrote:
>> Does anyone know if there will be a debian package available for OTRS3?
>>
>> --
>> Munroe Sollog
>> Systems Engineer
>> Digirati Consulting, Inc
>> [email protected]
>>
>>
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