Glad to hear that there is work being done to get a .deb out there. 

Just in case you weren't aware, the backports repo is a great way to
upgrade software whose dependencies haven't changed too much.  This
would easily allow for a 3.0.5 -> 3.1 upgrade with minimal trouble.

Thanks for the info.

Munroe Sollog
Systems Engineer
Digirati Consulting, Inc
[email protected]



On 01/20/2011 02:31 AM, Michiel Beijen wrote:
> Hi Munroe,
>
> Actually, I guess the Debian package maintainer is working on
> something like that. But while I think a Debian package can be a nice
> way to quickly evaluate OTRS, I don't really think the Debian package
> is a good alternative from an OTRS installation 'from source'.
>
> The problem is that the only way to ever upgrade your OTRS system if
> you use the package from the Debian repositories is to upgrade your
> OS, which is something you rather would not do. If you install OTRS
> from the .tar.gz file you have all the flexibility you need. You can
> upgrade to OTRS 3.1 when it comes available and if you want to, or you
> can choose to stay on the same version when upgrading your OS.
>
> At some point we might start making .deb packages for Ubuntu and
> Debian available from http://otrs.org/downloads just as we do for RHEL
> and SLES - when you install them from our website, and outside of the
> system repositories, you won't have these issues.
>
> Kindest regards,
>
> Mike
>
> On Wed, Jan 19, 2011 at 11:00 PM, Munroe Sollog
> <[email protected]> wrote:
>   
>> Does anyone know if there will be a debian package available for OTRS3?
>>
>> --
>> Munroe Sollog
>> Systems Engineer
>> Digirati Consulting, Inc
>> [email protected]
>>
>>
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