removing $QData{"Body"} from ticket::Frontend::ResponseFormat (sysconf
Ticket -> Frontend::Agent::Ticket::ViewCompose) ?
On Tue, Jan 25, 2011 at 5:31 PM, <[email protected]> wrote:
> Hi All,
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> Because i get no answer on my previous questions, I'll try to cut this in
> portions ;-)
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> We use OTRS 2.4 windows for our support, this works very well.
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>
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> Q) Is it possible to create an "empty answer" without the (old) body, so
> that there is no previous infomation in it (and it is really an *empty*answer)
>
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> Thanks for all help and ideas
>
>
>
> Jurjen Verhoeff
>
>
>
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