Well,

 

I can get the survey out now, but the survey link in the email message is not 
providing valid key. Also the email shows some HTML code. Here is how the email 
looks,

 

$html/text$ Hello,<br />
<br />
Thanks for using our support. Help us to improve us and our services.<br />
<br />
Give us feedback what we can do:<br />
<br />
http://domain.com/otrs/public.pl?Action=PublicSurvey;PublicSurveyKey=&lt;OTRS_PublicSurveyKey&gt;<br
 />
<br />
Thanks for your help!<br />
<br />
Support Team

 

Any help?

 

GoodWills

 

Parag Bhalerao

 

 

From: [email protected] [mailto:[email protected]] On Behalf Of Parag 
Bhalerao
Sent: Monday, February 07, 2011 3:49 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Survey Module - Not Sending Survey

 

Is there a place to see list of all the sent surveys?

 

GoodWills

 

Parag Bhalerao

 

From: [email protected] [mailto:[email protected]] On Behalf Of Parag 
Bhalerao
Sent: Monday, February 07, 2011 3:43 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Survey Module - Not Sending Survey

 

Thanks... I have reviewed these links, still not able to get it working L

 

GoodWills

 

Parag Bhalerao

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Leonardo Certuche
Sent: Monday, February 07, 2011 3:25 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Survey Module - Not Sending Survey

 

Hello Parag,

Google is your friend. Please check the following links:
http://lists.otrs.org/pipermail/otrs/2009-March/025925.html
http://bigunix.blogspot.com/2009/07/otrs-how-survey-module-works.html

Regards,

Leonardo Certuche
www.itconsultores.com.co
MedellĂ­n, Colombia

On 7 February 2011 14:53, Parag Bhalerao <[email protected]> wrote:

Hello Friends,

 

I have a working install of OTRS 3.0.0 Beta 7 on Windows platform. I just 
installed survey module 1.2.91. I have configured the module and created a test 
survey. The system is not sending out the surveys, but when I click on survey, 
the count of surveys sent is incrementing. Am I missing something?

 

GoodWills

 

Parag Bhalerao

 


---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

 

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to