How does one go about changing the value of the default search template?
Internally about 90% of our searches are by ticket number, so it would
be a much better default than fulltext.
I tried looking in the SysConfig hives but I just simply couldn't find it.
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- Nick Bright
Network Administrator
Valnet
Tel 888-332-1616 x 315
Fax 620-331-0789
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