If enable in SysConfig, you will find it next to the “Reply” Dropdown in the Article Action menu.
On 11.02.2011, at 12:07, Timur I. Bakeyev wrote: > Hi all! > > I've upgraded my OTRS 2.2 to 3.0.5 and now got puzzled, how in the new > interface to get look onto the plain text source of the certain e-mail > in the ticket, including all the transition headers? Something like > what was known as "Plain text mail view": > > http://otrs.org/images/screen-3.0/email-plain.png > > Before there was a link "(plain)" next in the zoom view from where you > could get that mail source text. With the new interface with the > default settings I don't see anything like this, only RTF view. > > Can somebody point me how can I get such a view or what modules or > options have to be enabled to get it? > > With regards, > Timur Bakeyev. > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs — Nils Leideck Senior Consultant http://webint.cryptonode.de / a Fractal project --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
