Thanks, Niels! Found it! Just for the record this is the setting in the Ticket -> Frontend::Agent::Ticket::ViewZoom->Ticket::Frontend::PlainView
With best regards, Timur. On Fri, Feb 11, 2011 at 1:47 PM, Nils Leideck <[email protected]> wrote: > If enable in SysConfig, you will find it next to the “Reply” Dropdown in the > Article Action menu. > > On 11.02.2011, at 12:07, Timur I. Bakeyev wrote: > >> Hi all! >> >> I've upgraded my OTRS 2.2 to 3.0.5 and now got puzzled, how in the new >> interface to get look onto the plain text source of the certain e-mail >> in the ticket, including all the transition headers? Something like >> what was known as "Plain text mail view": >> >> http://otrs.org/images/screen-3.0/email-plain.png >> >> Before there was a link "(plain)" next in the zoom view from where you >> could get that mail source text. With the new interface with the >> default settings I don't see anything like this, only RTF view. >> >> Can somebody point me how can I get such a view or what modules or >> options have to be enabled to get it? --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
