Hi Vijay, Please see this bug report: http://bugs.otrs.org/show_bug.cgi?id=5487
It contains patches for 2.4.x and 3.0.x OTRS, and will be included in OTRS 3.0.6. -- Mike On Sat, Feb 12, 2011 at 8:09 AM, vijay dahiya <[email protected]>wrote: > Dear All, > > I am using the OTRS 3.0.5 ,while i am closing the ticket i am attaching the > File with that . I have set a notification which goes to customer while > closing the ticket . Customer is only getting the notification , attachment > is not going to him . > > Please let me know how can i do this . > > Regards > Vijay Dahiya > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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