I've been working hard to configure notifications and the real challenge is to get everything working using the Amazon SES mail service via the Postfix MTA. Amazon SES is very picky about headers and all outgoing email has to have the From: address verified initially.
I was configuring the Kernel::Sendmail::Host and I changed it from 'localhost' to nothing (empty). Immediately OTRS shows: Software error: Can't locate object method "EventHandlerTransaction" via package "Kernel::System::Ticket" at /opt/otrs//Kernel/System/Ticket.pm line 8325. How do I recover the system from here?? Note: The particular value I changed is documented as: SendmailModule::Host -- Al Hopper
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