Hello OTRS-users, is it possible to configure when OTRS stops a reaction-, update- or solution-time-escalation?
Kind Regards, Martin --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
