Dear José, you need to setup the default services (same frontend, on the very left hand side)
Cheers, Nils On 02.03.2011, at 19:42, José Francisco Luis Medina wrote: > Within a short time we turn on the "services"in our OTRS, I can verify that > the service and Customer users to be assigned in Customer <-> Services, then > my question is this. How I can assign service to tickets for users who are > not registered in my OpenLDAP? and they never be set in Customers<->Services — Nils Leideck http://webint.cryptonode.de / a Fractal project --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
