Harg, this is going to be very long :D ... What Lukasz has indicated you are the fields related to the FAQ's tables in the OTRS database. OTRS store the information that you enter in the variuos forms of the tool in a repository.
With the SELECT provided, that must be executed via command line after that you connect at the database (DB), you will have a list (textual) that should match your criteria. That means fields Symptoms, Problem, Solution... and so on. There are many other methods to connect at the db but I think that are out of scope/topic of that maillinglist/forum Cheers. MV On Wed, Mar 16, 2011 at 2:16 PM, Silver springs <[email protected]> wrote: > > Hi Lukasz, > > Thanks for your reply on the FAQ article help. > > Im not sure if I understand what you said about the f_subject and other > fields. Please let me know what are these f_subject, f_field1 etc .. What > do these attributes represent when I select them ? Could you please tell me > what they mean in terms of an individual FAQ article ? > > I see that if I select the output to CVS, I get an output in excel format . > Do you mean setting the limit to above 74, it downloads more than 74 FAQ > articles ? > > Please help me understand these questions. > > Winter. > > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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