Please try to rebuild the Index in the DataBase OTRS provides this file to do this.
/opt/otrs/bin/RebuildTicketIndex.pl 2011/3/18 Steve Clark <[email protected]> > On 03/18/2011 06:42 AM, Marco Vannini wrote: > > I don't know if this is the case but when I have DNS problems, otrs take a > lot of time to do some tasks... > > On Fri, Mar 18, 2011 at 11:40 AM, Steve Clark <[email protected]>wrote: > >> On 03/10/2011 09:54 AM, Steve Clark wrote: >> >> Hello, >> >> We have been using OTRS 2.4.9 for about 8 months now. The ticket creation >> now takes 25+ seconds where it >> used to take about 5 seconds. >> >> We are running on a HP DL380 Linux system with Dual Intel(R) Xeon(TM) CPU >> 3.20GHz using postgresql 8.4.4. >> >> Any suggestions for improving performance, cleanups, etc. >> >> Thanks, >> >> >> Hmmm.... no one has any ideas about performance degradation??? >> >> >> Hi Marco, > > Thanks for the response. I checked out DNS and it seemed to be working very > well. > > > > > -- > Stephen Clark > *NetWolves* > Sr. Software Engineer III > Phone: 813-579-3200 > Fax: 813-882-0209 > Email: [email protected] > http://www.netwolves.com > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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