Thanks Saurabh, This should come in very handy... thanks for posting the solution as well.
Best Regards, Muhammad El-Sergani. On Mon, Mar 28, 2011 at 6:55 PM, Saurabh Pande <[email protected]>wrote: > Hi, > > After a lot of searching, I came across > http://lists.otrs.org/pipermail/otrs/2007-May/018895.html and I gave its > instructions a try from SysConfig > Ticket > Core::PostMaster by modifying: > > PostMasterMaxEmailSize to 100200 > PostmasterUserID to 2 > > After saving the above changes, mails started downloading as usual :) > > Hope this helps! > > Regards, > > Saurabh Pande. > > -------- Original Message -------- > Subject: [otrs] Mail download stopped due to Can't create PID > PostMasterMailbox Error > From: Saurabh Pande <[email protected]> > To: [email protected] > Date: 3/23/11 9:45 PM > > Hi, >> >> For some reason mails have stopped downloading in our OTRS 2.4.6 >> installation and we are seeing rows upon rows of similar error messages >> in System Log: >> >> Need User or UserID! >> Need TicketNumber! >> No article found for TicketID 567512! >> Can't create PID PostMasterMailbox, because it's already running >> (dev-crm.internal.directi.com/16490)! >> >> Upon researching this a bit, I ran across the following links: >> >> http://lists.otrs.org/pipermail/otrs/2009-August/028048.html >> http://lists.otrs.org/pipermail/otrs/2009-August/028052.html >> >> But the above URLs don't present a solution to this issue. Can someone >> help us to resolve this? >> >> Regards, >> >> Saurabh Pande. >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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