any chance you're simply downloading too often/fast? On Tue, Mar 29, 2011 at 8:06 AM, Saurabh Pande <[email protected]>wrote:
> Unfortunately my moment of triumph was short :( > > From the second cron run onwards we started seeing the same errors! Has > anyone any suggestions. > > I am going to now stop otrs and mysql, repair db and then restart services. > > > Regards, > > Saurabh Pande. > > -------- Original Message -------- > Subject: Re: [otrs] Mail download stopped due to Can't create PID > PostMasterMailbox Error > From: Muhammad El-Sergani <[email protected]> > To: [email protected], User questions and discussions about OTRS. < > [email protected]> > Date: 3/29/11 3:10 PM > > Thanks Saurabh, >> >> This should come in very handy... thanks for posting the solution as well. >> >> Best Regards, >> Muhammad El-Sergani. >> >> >> >> On Mon, Mar 28, 2011 at 6:55 PM, Saurabh Pande <[email protected] >> <mailto:[email protected]>> wrote: >> >> Hi, >> >> After a lot of searching, I came across >> http://lists.otrs.org/pipermail/otrs/2007-May/018895.html and I gave >> its instructions a try from SysConfig > Ticket > Core::PostMaster by >> modifying: >> >> PostMasterMaxEmailSize to 100200 >> PostmasterUserID to 2 >> >> After saving the above changes, mails started downloading as usual :) >> >> Hope this helps! >> >> Regards, >> >> Saurabh Pande. >> >> -------- Original Message -------- >> Subject: [otrs] Mail download stopped due to Can't create PID >> PostMasterMailbox Error >> From: Saurabh Pande <[email protected] >> <mailto:[email protected]>> >> To: [email protected] <mailto:[email protected]> >> Date: 3/23/11 9:45 PM >> >> Hi, >> >> For some reason mails have stopped downloading in our OTRS 2.4.6 >> installation and we are seeing rows upon rows of similar error >> messages >> in System Log: >> >> Need User or UserID! >> Need TicketNumber! >> No article found for TicketID 567512! >> Can't create PID PostMasterMailbox, because it's already running >> (dev-crm.internal.directi.com/16490 >> <http://dev-crm.internal.directi.com/16490>)! >> >> >> Upon researching this a bit, I ran across the following links: >> >> http://lists.otrs.org/pipermail/otrs/2009-August/028048.html >> http://lists.otrs.org/pipermail/otrs/2009-August/028052.html >> >> But the above URLs don't present a solution to this issue. Can >> someone >> help us to resolve this? >> >> Regards, >> >> Saurabh Pande. >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >> >> >> --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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