Hello All, Is it possible to do some moderation on tickets, so, first the ticket is being put to some temporary queue, then user moderator is notified, he reviews the ticket and approve it to be processed in some other queue?
Thanks in advance. -- mit. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
