http://googlesystem.blogspot.com/2009/07/remove-on-behalf-of-from-messages-sent.html

<http://googlesystem.blogspot.com/2009/07/remove-on-behalf-of-from-messages-sent.html>

On Sat, Apr 23, 2011 at 6:07 AM, Patrick Cervicek <
[email protected]> wrote:

> On Wed, 20 Apr 2011, Matas wrote:
>
>  Hi,
>>
>> You can change the sender's name that appears in e-mail at
>> Ticket -> Core::Ticket -> Ticket::DefineEmailFrom
>> by making it Agent Name + FromSeparator (which you can set in next field)
>> + System Address
>>
>> After that, e-mail header looks like this:
>> From: Agent Name via OTRS System <[email protected]>
>>
>
> This looks good, but unfortunately our Lotus Notes Clients only display the
> mail adress.
>
>  I don't think that you can change the e-mail address for each agent
>> individually. Also, I don't see "Sender:" header in my messages, how is it
>> different from "From:"? :)
>>
>
> Have a look to the Screenshot
> http://viewstream.com/blog/index.php/2008/06/outdone-by-gmail-and-outlook/
>
> Patrick
>
>
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