Hi,

I have OTRS ITSM 3.0.2 configured,i'm looking for import/export feature and 
would need sample CSV template for this feature to work.

i have create a template like:
Sno,servername,Ip,etc however when i run import ,i'm getting an error saying 1 
failed;0 succesful message in log.
 Ravi Shankar
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