Hi Roy,

On Wed, May 18, 2011 at 14:13, Roy Kaldung <[email protected]> wrote:
> Sorry, I have to disagree. It depends on your installation. If OTRS is
> running on an Apache
> with mod_perl a restart is necessary when Apache::Reload is disabled or
> not proper configured.

Since OTRS 2.4.4 or so we actually bundle Apache::Reload with OTRS; so
around > 98% deployments probably would have it enabled.
Of course there are scenarios where you don't have it, for instance if
you're running on nginx+fastcgi, or other more exotic configurations.

> That's why I alway recommend to restart the webserver.

It's a bit like some old bureaucrat I knew, who verified copies he
made on the copier word for word before he was convinced that the copy
was OK.
But then again, it does not per se *hurt* to restart the web server
(unless maybe for your dear users).

--
Mike
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