Hi,
Before sending email, you have a bigger problem with Mysql permissions.
Check if you can connect to mysql with the current user.
Rui
On 07-06-2011 10:53, Xiaoxing Meng wrote:
Hello,
I am confused about how to configure the file to make OTRS can send a
response mail to the user. Here is the error that I got.
Dose this error means that 'otrs' is not allowed to access to my
server or is just not denied by the database?
Thanks a lot for any help!
Best wishes,
Xiaoxing
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Rui Francisco
Infraestruturas Aplicacionais | Applicational Infrastructures
FCCN
Av. Brasil,nº 101
1700-066 Lisboa - Portugal
Telefone|Phone: +351 218440100; Fax: +351 218472167
http://www.fccn.pt
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