Why are we getting this spam? Or is this normal? AJ -- Sent from my BlackBerry on Airtel
From: KIRAN IT [mailto:[email protected]] Sent: Saturday, July 02, 2011 03:14 PM To: [email protected] <[email protected]> Subject: [otrs] [Ticket #976] convert email to ticket On Jul 02, 2011 @ 03:11 pm, [email protected] wrote: Thanks Leonardo, Julio Cesar Angulo Quiroz Telf.: 997066155 De: [email protected] [mailto:[email protected]] En nombre de Leonardo Certuche Enviado el: Sábado, 30 de Octubre de 2010 08:03 p.m. Para: User questions and discussions about OTRS. Asunto: Re: [otrs] convert email to ticket Hello, That's a default OTRS feature, you can read more at http://doc.otrs.org/2.4/en/html/x1352.html Leonardo Certuche www.itconsultores.com.co Medellín, Colombia Ticket History ________________________________ On Jul 02, 2011 @ 03:10 pm, [email protected] wrote: Hello, That's a default OTRS feature, you can read more at http://doc.otrs.org/2.4/en/html/x1352.html Leonardo Certuche www.itconsultores.com.co Medellín, Colombia ________________________________ On Jul 02, 2011 @ 03:05 pm, [email protected] wrote: Hi team, I wonder if they know a practical manual on how to convert email into ticket and put in a queue, use the administrator email account, but the mails are not converted to tickets, they could send me some link that can guide me, thank you very much . Julio Cesar Angulo Quiroz Telf.: 997066155 ________________________________ This is an automated response. Your issue has been noted. We'll be in touch soon. Please reply to this email or visit the URL below with any additional details. http://itsupport:1111/portal/view-help-request/976 ________________________________ The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The firm is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt.
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