Thanks Nils! Leonardo Certuche www.itconsultores.com.co Medellín, Colombia
On 7 July 2011 15:46, Nils Leideck <[email protected]> wrote: > Dear Leonardo, > > On 07.07.2011, at 22:36, Leonardo Certuche wrote: > > Trying to understand why, we found several cache files at > /opt/otrs/var/tmp/CacheFileStorable, we deleted some files there and changes > were reflected. Is this deletion wrong? How can we purge cache without > having to go to ssh and delete file > > > If you do not use the API but change data on database level directly, the > caches are of course not updated. > A solution for you might be the perl script $OTRS_HOME/bin/DeleteCache.pl > which could be executed after DB changes. > > Cheers, Nils > > -- > Nils Leideck > http://webint.cryptonode.de / a Fractal project > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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