Last week I upgraded a customer from 3.0.6 or so to 3.0.9. I had the same issue you described. It turned out there was a DTL file in Kernel/Output/HTML/Standard/AdminSysConfig.dtl and also a file called Kernel/Output/HTML/Standard/AdminSysConfig.dtl.rpmnew. When I copied the latter on the former the issue was fixed. I thought this would be a one-off issue so did not look deeper. Can you confirm you have the same issue?
- Mike On Tue, Jul 26, 2011 at 03:51, Robert Woodworth <[email protected]> wrote: > I finally got this thing up and working with OTRS3 on Ubuntu10. > > Incoming mail created tickets in the raw queue. > Im happy about that. > > 2 more problems: > > First, how do I use the "sysconfig" option from the web gui ? > When I click on it, I get this: > > SysConfig > Result > Please enter a search term to look for settings. > Powered by OTRS 3.0.9 > > > Where am I supposed to enter a search string? > There isn't any place I can find. > > Other problem: > I can manually send mail, no problem, but OTRS cant. > No errors in the mail log, in fact no mention that it even tried in the mail > log. > > Im running postfix with sasldb authentication. > As I said, mail works from command line. > > I must have missed something in the OTRS config? > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
