Did you check my earlier response: Last week I upgraded a customer from 3.0.6 or so to 3.0.9. I had the same issue you described. It turned out there was a DTL file in Kernel/Output/HTML/Standard/AdminSysConfig.dtl and also a file called Kernel/Output/HTML/Standard/AdminSysConfig.dtl.rpmnew. When I copied the latter on the former the issue was fixed. I thought this would be a one-off issue so did not look deeper. Can you confirm you have the same issue?
- Mike On Thu, Jul 28, 2011 at 10:35, Peter Eckel <[email protected]> wrote: > Hi Robert, > > to make this clear (at least to me): > > On 28.07.2011, at 00:29, Robert Woodworth wrote: > >> I don't get a pull down box. >> That's the problem >> >> DASHBOARD TICKETS STATISTICS CUSTOMERS ADMIN >> SysConfig >> Result >> Please enter a search term to look for settings. >> >> This is how it appears on my screen. >> No pull down box and no search widget. >> >> Does this make the issue more clear ? > > Your page does not look like this: > <http://hindenburgring.com/otrs/otrs_sys_config.png> (never mind the ITSM > stuff such as SERVICES, CMDB, CHANGES), especially the marked part is > missing? Or maybe even the whole 'Actions' element? > > Wild guess: Have you already tried a different browser? > > Best regards, > > Peter. > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
