Hi,
I would like to use TicketFreeTime fields for my tickets, so here is
what I did:
- Created the field in Core::TicketFreeTime
- Enabled its display in agent interface in:
Ticket::Frontend::AgentTicketFreeText###TicketFreeText
- Enabled its display in customer interface in :
Ticket::Frontend::CustomerTicketZoom###AttributesView
I can see the field in the agent interface, but I can't see it in the
customer interface when I zoom on a ticket. Is it a caching issue?
Where is this field supposed to be?
Also, is it possible to have this field displayed in the summary view of
the customer interface?
Thanks,
Ugo
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
