I am attempting to upgrade OTRS using the instruction from
http://doc.otrs.org/3.0/en/html/upgrading.html . I am unclear as to what to do
on a few of the steps as well as getting errors.
It says to look for the files in opt/otrs, however the 3.0.10 version files are
in /opt/otrs-3.0.10, so I have to traverse that directory to run any of the
commands.
Step 6
Themes
Step 7
SetPermissions.pl, Not sure how to apply this
Step 8 MySQL:
shell> cat scripts/DBUpdate-to-3.0.mysql.sql | mysql -p -f -u root otrs, I
get a password prompt which I understand but it also says no file or directory
found?
Step 9
shell> scripts/DBUpdate-to-3.0.pl, No File or directory Found
Step 10
MySQL:
shell> cat scripts/DBUpdate-to-3.0-post.mysql.sql | mysql -p -f -u root
otrs, same result as step 8
Step 11
shell> bin/otrs.RebuildConfig.pl
shell> bin/otrs.DeleteCache.pl , never seems to do anything
Not sure what I am doing incorrectly
Thank you,
Garabed Yegavian
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