Awesome work!!
iPhone user btw :-)

//M

On Oct 27, 2011, at 9:50 PM, Pavel Titov <[email protected]> wrote:

> On Thu, Oct 27, 2011 at 3:03 PM, Michiel Beijen
> <[email protected]> wrote:
>> You'll see a ticket with some Cyrillic that is displayed as gibberish
>> in the Android client. In the web client it is correctly displayed.
>> This system is running as Unicode with a utf-8 MySQL database.
>>
> Thank you Michiel, I fixed it and uploaded updated version 1.1 on
> Market, it should become available soon.
>
> Now response from servers that do not report charset in HTTP headers
> is assumed to be in UTF-8 by default.
>
>>> - Crash on loading Dashboard
>>
>> I *think* this is caused due to the fact that on this system the
>> iPhone Handle was not installed.
>>
> You're right. And another reason may have been omitting http/https
> prefix from server name, I implemented proper handling of this
> situation as well.
>
>> Also I noticed a different issue, you can't set the new state when
>> creating a ticket. I did have a field where I could set the pending
>> date but this field was empty.
>>
>> Also there is no auto-complete on customers for creating new tickets,
>> but you can fill the CustomerID manually. I would then prefer not to
>> have a CustomerID at all.
>>
> The issue here is that OTRS requests to fill in CustomerID and
> auto-complete is a bit tricky to implement. Though, it's on my TODO
> list.
>
>> As a remark, I think the errors that you get when you create a ticket
>> if you submit without setting a queue are pretty rough. They are not
>
> This one is much easier, I added validation of mandatory fields in 1.1 update.
>
> Regards,
> Pavel
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