For a hand-on look at the app, for those who are not using this already, please look to this video http://www.youtube.com/watch?v=Br0Z5JdNjFk
///diginin On Oct 28, 2011, at 8:23 , Danny Froberg wrote: > Version 1.2 works really well with UTF etc. > > /Danny > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf Of > Pavel Titov > Sent: den 27 oktober 2011 21:44 > To: User questions and discussions about OTRS. > Subject: Re: [otrs] Android App > > On Thu, Oct 27, 2011 at 3:03 PM, Michiel Beijen <[email protected]> > wrote: >> You'll see a ticket with some Cyrillic that is displayed as gibberish >> in the Android client. In the web client it is correctly displayed. >> This system is running as Unicode with a utf-8 MySQL database. >> > Thank you Michiel, I fixed it and uploaded updated version 1.1 on Market, it > should become available soon. > > Now response from servers that do not report charset in HTTP headers is > assumed to be in UTF-8 by default. > >>> - Crash on loading Dashboard >> >> I *think* this is caused due to the fact that on this system the >> iPhone Handle was not installed. >> > You're right. And another reason may have been omitting http/https prefix > from server name, I implemented proper handling of this situation as well. > >> Also I noticed a different issue, you can't set the new state when >> creating a ticket. I did have a field where I could set the pending >> date but this field was empty. >> >> Also there is no auto-complete on customers for creating new tickets, >> but you can fill the CustomerID manually. I would then prefer not to >> have a CustomerID at all. >> > The issue here is that OTRS requests to fill in CustomerID and auto-complete > is a bit tricky to implement. Though, it's on my TODO list. > >> As a remark, I think the errors that you get when you create a ticket >> if you submit without setting a queue are pretty rough. They are not > > This one is much easier, I added validation of mandatory fields in 1.1 > update. > > Regards, > Pavel > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
