Hello, Altough your ticket will be created, your customer won't be automatically created, you gotta create him on db or sync your otrs with an ldap El nov 2, 2011 1:06 p.m., "Thomas Bouffon" <[email protected]> escribió:
> Hi, > I am new to OTRS, and after a lot of googling, I cannot find why what I'm > trying to do does not work. > > I have set up ticket creation through email via pop3. That works fine. But > the customer created via this process does not apper in the main customers > list, so I cannot edit its information. > > What am I doing wrong ? > > Thanks, > Thomas > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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