Hi Aleksey, Basically, OTRS supports all modern browsers. We have a blacklist of browsers we *don't* support: we don't support Internet Explorer prior to version 7 for the Agent interface, and Internet Explorer lower than 6 for the Customer interface. For Firefox, we don't support older versions than 3 (but these are also no longer supported by Mozilla).
For upcoming OTRS 3.1, it will be a little different, because there we'll also no longer support Internet Explorer 7 for the Agent interface. For the Customer interface IE6 and IE7 will be still supported. The blacklist of unsupported browsers is in the release announcements; see http://otrs.org/releases/3.1.0.beta1 Starting upcoming version 3.1, we also have a section of the Admin manual which states which web browsers are supported: http://doc.otrs.org/3.1/en/html/software-requirements.html#webbrowser-support -- Mike On Mon, Dec 12, 2011 at 18:05, Aleksey Tsalolikhin <[email protected]> wrote: > Hi. What a beautiful ticketing system OTRS is. > > Small issue: I can't find a list of supported Web browsers. I've got > a user on Firefox and they are getting the warning "The browser you > are using is too old." > > 1. What versions of Firefox do you support, please? (I need to notify > my user's IT department, as they are the ones who provide the Web > browser.) > > 2. Could you please add to your documentation a list of supported Web > browsers? > > Thanks again for a gorgeous product! > > Yours, > Aleksey > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
