In Admin-sysConf search for time The Core::Time is the default working hours The Core::Calendar 1-10 allows you to set different timezone Once setup, create queue with their calendar set to the corresponding time setting. You can find the setting near the bottom of the queue setting.
On Thu, Mar 8, 2012 at 10:26 PM, ravi shanker <[email protected]> wrote: > Hi, > > Need info regarding setting up of multiple timezones in otrs,as my > users-agent interface are 3 different timezones i.e. IST,EST,PST. > Please let know if this configurable > > Ravi Shankar > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- Regards, * * Gordon Lau Mobile: (852) 9887-9048, Email: [email protected] Smile is the best icebreaker
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
