It's not something that can easily be diagnosed on a "user" group, your setup seems to be very specific. Although not free, in your situation it might be worth contacting OTRS support.
Steve On 17 April 2012 13:11, Wolfgang <[email protected]> wrote: > So i guess that no one has an idea how to fix this? > > Wolfgang > > > > > > Am 2012-04-03 14:25, schrieb Wolfgang: > > Hello, > > > > i am still using otrs 2.2.7 and want to upgrade to 3.1. > > I just tried to upgrade to 2.2.8 but after the upgrade the following > > happens: > > > > i do have many companies/customers. and each has it's own queue and own > > system-address. when i login as a customer of company1 and create a > > ticket, this customer gets a notification with the email-adress(from) of > > company2. this should not happen, since the companies should not know of > > each other... > > > > how can i fix this? > > > > greetings > > Wolfgang > > --------------------------------------------------------------------- > > OTRS mailing list: otrs - Webpage: http://otrs.org/ > > Archive: http://lists.otrs.org/pipermail/otrs > > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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