Hi Wolfgang,
I think upgrading directly to 2.3 (2.3.6) makes more sense. See the
UPGRADING -File of Version 2.3.6:
<snip>
These instructions are for people upgrading OTRS from "2.2" to "2.3".
</snip>
Upgrades from Versions 2.x to 2.(x+1) are imho supported, perhaps this
solves your problem.
For your own sake, please try upgrading with a test system first ;)
Good Luck and Cheers,
David
Am 17.04.12 14:11, schrieb Wolfgang:
So i guess that no one has an idea how to fix this?
Wolfgang
Am 2012-04-03 14:25, schrieb Wolfgang:
Hello,
i am still using otrs 2.2.7 and want to upgrade to 3.1.
I just tried to upgrade to 2.2.8 but after the upgrade the following
happens:
i do have many companies/customers. and each has it's own queue and own
system-address. when i login as a customer of company1 and create a
ticket, this customer gets a notification with the email-adress(from) of
company2. this should not happen, since the companies should not know of
each other...
how can i fix this?
greetings
Wolfgang
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