Hi Bernard,
just use TicketGet(...., DynamicFields => 1); and you will get all
fields on the result hash.
Regards, mg
Am 14.06.12 12:12, schrieb Bernard Chambon:
>
>
> Hello,
>
> I want to run an action , using event, according to the value of a
> dynamic field
> ( dynamic field is a check box, let say "IsCompanyTicket")
>
> The current situation :
> dynamic field created and associated to Customer::Frontend
> new ConfigItem added in Kernel/Config/Files/Ticket.xml
> Event module created in Kernel/System/Ticket/Event/
>
> In that module, I can see (print) the dynamic Field name
> DynamicField_IsCompanyTicket, th'at's ok
> * but I DON'T know how to get the value*
> I meant that something like :
> / my $df_value = $Ticket{DynamicField_IsCompanyTicket};
>
> /
> / doesn't work, /I got no value
> I have tried with checkbox but also textfield.
>
> I don't kown where to look for in documentation ?
>
> Best regards.
>
> ---------------
> Bernard CHAMBON
> IN2P3 / CNRS
> 04 72 69 42 18
>
>
>
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