Am Tue, 24 Jul 2012 11:55:34 +0200 schrieb ml ml: > Hello! > > when a E-Mail arrives and the sender is in the customer database, the > ticket automatically gets assigned to the customer. > Can i disable the auto assignment?
IMHO you can't disable it, but you could set an invalid customer-number with PostMaster Filter. - Thomas --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
