Hi Steven and Israel, don't edit Defaults.pm. Just make the changes that cannot be done with AdminSysConfig in Kernel/Config.pm. This file will never be overwritten by a system update.
Regards, mg Am 21.08.12 12:02, schrieb Steven Carr: > So in the /opt/otrs/Kernel/Config/Defaults.pm file you must have some > filesystem references from the Windows system. You will need to go > through the file and update them to the linux paths. > > For what it's worth, Kernel/Config/Defaults.pm should *never* be > edited (it does say so at the top of the file, though yes even I have > manually edited things in this as it's easier than trying to figure > out how to put part of an array into Kernel/Config.pm - just means you > have to watch out on upgrades incase your custom options get wiped > out). > > So I would probably grab a fresh copy of the Kernel/Config/Defaults.pm > from the OTRS source bundle, then do a diff and see what you have in > yours that is different to the source one. > > Steve > > > > On 21 August 2012 10:50, Israel Garcia <[email protected]> wrote: >> Hi Steve, >> >> I have done all steps talked in this thread but when run this two scripts >> see he error: >> >> [root@otrs2 var]# /opt/otrs/bin/otrs.RebuildConfig.pl >> ERROR: Can't read C:/ARCHIV~1/OTRS/OTRS/RELEASE: No such file or directory >> This file is needed by central system parts of OTRS, the system will not >> work without this file. >> Died at /opt/otrs/Kernel/Config/Defaults.pm line 2183. >> >> [root@otrs2 var]# /opt/otrs/bin/otrs.DeleteCache.pl >> ERROR: Can't read C:/ARCHIV~1/OTRS/OTRS/RELEASE: No such file or directory >> This file is needed by central system parts of OTRS, the system will not >> work without this file. >> Died at /opt/otrs/Kernel/Config/Defaults.pm line 2183. >> >> I think it's reading a file from the windows server... any idea on how to >> solve this... >> >> Thanks tons.. >> > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs > -- Martin Gruner Senior Developer R&D OTRS AG Europaring 4 94315 Straubing T: +49 (0)6172 681988 0 F: +49 (0)9421 56818 18 I: www.otrs.com/ Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.: DE256610065 Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann (Vorsitzender), Christopher Kuhn, Sabine Riedel Verbinden wir uns! OTRS 3.1 schafft einfachere Integration mit Drittapplikationen – Für Frühbucher zum Vorzugspreis: http://www.otrs.com/index.php?id=2361&L=1 --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
