Hi Steve,
I think Perl supports this out of the box. :D
Try something like:
push @{$Self->{CustomerUser}->{Map}}, [ your additional settings here ... ];
Best regards, mg
Am 21.08.12 14:01, schrieb Steven Carr:
> Yep, like I commented it's easier to make a single line change to the
> Defaults.pm file than to copy a whole array structure into Config.pm
> and then risk losing "new" functionality when the array in Defaults.pm
> is updated. I have a diff file which I use to reapply only the changes
> I made.
>
> In particular the option that I modified was to enable the Customer
> Company functionality - adding UserCompanyID into the
> $Self->{CustomerUser} => Map[] variable. Would be nice if this
> functionality was just added into the code permanently, not sure why
> it isn't in there with an option in SysConfig to simply enable/disable
> it.
>
> Steve
>
>
>
> On 21 August 2012 12:12, Martin Gruner <[email protected]> wrote:
>> Hi Steven and Israel,
>>
>> don't edit Defaults.pm. Just make the changes that cannot be done with
>> AdminSysConfig in Kernel/Config.pm. This file will never be overwritten
>> by a system update.
>>
>> Regards, mg
>>
>> Am 21.08.12 12:02, schrieb Steven Carr:
>>> So in the /opt/otrs/Kernel/Config/Defaults.pm file you must have some
>>> filesystem references from the Windows system. You will need to go
>>> through the file and update them to the linux paths.
>>>
>>> For what it's worth, Kernel/Config/Defaults.pm should *never* be
>>> edited (it does say so at the top of the file, though yes even I have
>>> manually edited things in this as it's easier than trying to figure
>>> out how to put part of an array into Kernel/Config.pm - just means you
>>> have to watch out on upgrades incase your custom options get wiped
>>> out).
>>>
>>> So I would probably grab a fresh copy of the Kernel/Config/Defaults.pm
>>> from the OTRS source bundle, then do a diff and see what you have in
>>> yours that is different to the source one.
>>>
>>> Steve
>>>
>>>
>>>
>>> On 21 August 2012 10:50, Israel Garcia <[email protected]> wrote:
>>>> Hi Steve,
>>>>
>>>> I have done all steps talked in this thread but when run this two scripts
>>>> see he error:
>>>>
>>>> [root@otrs2 var]# /opt/otrs/bin/otrs.RebuildConfig.pl
>>>> ERROR: Can't read C:/ARCHIV~1/OTRS/OTRS/RELEASE: No such file or directory
>>>> This file is needed by central system parts of OTRS, the system will not
>>>> work without this file.
>>>> Died at /opt/otrs/Kernel/Config/Defaults.pm line 2183.
>>>>
>>>> [root@otrs2 var]# /opt/otrs/bin/otrs.DeleteCache.pl
>>>> ERROR: Can't read C:/ARCHIV~1/OTRS/OTRS/RELEASE: No such file or directory
>>>> This file is needed by central system parts of OTRS, the system will not
>>>> work without this file.
>>>> Died at /opt/otrs/Kernel/Config/Defaults.pm line 2183.
>>>>
>>>> I think it's reading a file from the windows server... any idea on how to
>>>> solve this...
>>>>
>>>> Thanks tons..
>>>>
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>> --
>> Martin Gruner
>> Senior Developer R&D
>>
>> OTRS AG
>> Europaring 4
>> 94315 Straubing
>>
>> T: +49 (0)6172 681988 0
>> F: +49 (0)9421 56818 18
>> I: www.otrs.com/
>>
>> Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.:
>> DE256610065
>> Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann
>> (Vorsitzender), Christopher Kuhn, Sabine Riedel
>>
>> Verbinden wir uns! OTRS 3.1 schafft einfachere Integration mit
>> Drittapplikationen – Für Frühbucher zum Vorzugspreis:
>> http://www.otrs.com/index.php?id=2361&L=1
>>
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--
Martin Gruner
Senior Developer R&D
OTRS AG
Europaring 4
94315 Straubing
T: +49 (0)6172 681988 0
F: +49 (0)9421 56818 18
I: www.otrs.com/
Geschäftssitz: Bad Homburg, Amtsgericht: Bad Homburg, HRB 10751, USt-Nr.:
DE256610065
Aufsichtsratsvorsitzender: Burchard Steinbild, Vorstand: André Mindermann
(Vorsitzender), Christopher Kuhn, Sabine Riedel
Verbinden wir uns! OTRS 3.1 schafft einfachere Integration mit
Drittapplikationen – Für Frühbucher zum Vorzugspreis:
http://www.otrs.com/index.php?id=2361&L=1
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