http://faq.otrs.org/otrs/public.pl?Action=PublicFAQZoom;ItemID=380;ZoomBackLink=QWN0aW9uPVB1YmxpY0ZBUVNlYXJjaDtTdWJhY3Rpb249U2VhcmNoO0Z1bGx0ZXh0PXNsYTtTb3J0Qnk9RkFRSUQ7T3JkZXI9RG93bjtTdGFydEhpdD0x; try that
On Aug 28, 2012, at 20:18 , "Gadow, Shawn" <[email protected]> wrote: > I would like to require my customers when submitting a ticket to choose a > Service and SLA > > Queue/Subject/Text and my custom fields are required however Service and SLA > are not and I cannot seem to locate anywhere how to do this. I attempted to > add > > Class => "Validate_Required ", > > To the CustomerTicketMessage.pm locations for the Service and SLA and flushed > the cache but it isn’t working > > > Also one more question is it possible to default the text box to its minimum > scalable size on the customer ticket submit page? > > Thank you, > Shawn Gadow > Network Administrator > Oregon CUSD 220 > > “Security is when everything is settled. When nothing can happen to you. > Security is the denial of life.” – Germaine Greer > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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