On Thu, Sep 13, 2012 at 4:28 PM, Steven Carr <[email protected]> wrote: > But the call is already allocated to a customer, the customer will be > the email address that you entered in the phone call. > > What I think you actually want is that you can't close a call if you > haven't assigned the call to an actual valid customer from your > customer database. Not sure how to require that. > > Steve
Yes, thats what i want! :) Anyone else? Thanks, Mario --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
