Is there anyone who has seen this type of error before? How can I make sure that the received XML is parsed correctly?
Thanks in advance, Dion 2012/10/5 Dion van Adrichem <[email protected]>: > For my OTRS-setup I have an Invoker which logs every closing of tickets. > > In the response I have the log entry-id which I save in a Dynamic Field. > This is done correctly. > > Unfortunately, in the otrs.log file, I keep seeing the following messages: > [Mon Sep 17 11:00:22 2012][Error][Kernel::System::Main::_Dump][841] Unknown > ref 'Struct'! > [Mon Sep 17 11:00:23 > 2012][Notice][Kernel::Scheduler::TaskHandler::GenericInterface::Run] > GenericInterface task executed correctly! > > When I set the webservice debugging to Debug I can see the following item > 'Struct': > Incoming data before mapping (2012-09-17 11:00:22.000, debug) > $VAR1 = { > 'return' => bless( { > 'ArticleID' => '17120', > 'Respons' => 'OK', > 'ResponsMessage' => '9836' > }, 'Struct' ) > }; > > > When I check the received XML it shows as follows: > > <soap-env:envelope > soap-env:encodingstyle="http://schemas.xmlsoap.org/soap/encoding/"; > xmlns:soap-enc="http://schemas.xmlsoap.org/soap/encoding/"; > xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; > xmlns:xsd="http://www.w3.org/2001/XMLSchema"; > xmlns:soap-env="http://schemas.xmlsoap.org/soap/envelope/";> > <soap-env:body> > <xmlns:Logresponse> > <return xsi:type="SOAP-ENC:Struct"> > <articleid xsi:type="xsd:string">17120</articleid> > <respons xsi:type="xsd:string">OK</respons> > <responsmessage xsi:type="xsd:string">9836</responsmessage> > </return> > </xmlns:Logresponse> > </soap-env:body> > </soap-env:envelope> > > I personally think that the "Struct" in the Bless() (in the data before > mapping) is causing this error, but I am unaware how to fix this issue. > Where can/should I start? Is this a bug, that the XML cannot be parsed > correctly? > > My setup is: Windows Server 2008 R2 - MS SQL 2008 R2 - OTRS 3.1.10 > > Thanks for any reply! > > Regards, > Dionysius --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
