Hi All,

I have a number of issues with OTRS (3.1.7) - which just started happening, no 
changes were made to OTRS.

First up I get this message on the dashboard

Can't connect to: http://otrs.org/product.xml (500 Can't connect to 
www.otrs.com:80 (Bad hostname))

I can get this via wget from the otrs command line.

Also I am not receiving any mail  via POPS/IMAPS mails into OTRS. When I click 
fetch mail option under PostMaster Mail Accounts I get a message saying that I 
can't to the server.

When I look at the syslog messages I see the following 

Fri Oct 5 07:47:18 2012 error   OTRS-CGI-10     IMAPS: Can't process mail, 
email no 8 is empty!
Fri Oct 5 07:47:18 2012 error   OTRS-CGI-10     IMAPS: Can't process mail, 
email no 7 is empty!
Fri Oct 5 07:47:18 2012 error   OTRS-CGI-10     IMAPS: Can't process mail, 
email no 6 is empty!
Fri Oct 5 07:47:18 2012 error   OTRS-CGI-10     IMAPS: Can't process mail, 
email no 5 is empty!
Fri Oct 5 07:47:18 2012 error   OTRS-CGI-10     IMAPS: Can't process mail, 
email no 4 is empty!
Fri Oct 5 07:47:18 2012 error   OTRS-CGI-10     IMAPS: Can't process mail, 
email no 3 is empty!
Fri Oct 5 07:47:18 2012 error   OTRS-CGI-10     IMAPS: Can't process mail, 
email no 2 is empty!

Any advice on this? What could it be?

Thanks in advance for your help

Derek Kiely 


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