Hi all,
I have a question about RegExp in ACL's
We have several mail accounts, each one going to a different Raw queue (let's
say a.otrs@xxx goes to a.raw, b.otrs@xxx goes to b.raw)
there is a first level for each of these raw accounts (queues a.first_level and
b.first_level) and then a second level, common to all of them (queue
second_level).
Is it possible, using RegExp in ACL, to capture the first part of the Raw queue
so we can set "Possible actions" to its first level queue?
In perl, I would do something like
Properties => {
Queue => {
Name => ['[RegExp]^(.*)\.Raw'],
}
},
Possible => {
# possible ticket options
Ticket => {
Queue => ['$1.first_level'],
},
}
Kind regards,
Juan Clavero
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