Hi Juan,
as far as I know the RegExp is just for matching.
In Ticket.pm's TicketACL subroutine you can see multiple points where RegExp is
used to match values.
If stored, the $1 variable would be available just in that scope, not further.
The part where "Possible" values are collected is way further below, so $1
wouldn't be available there any more...
Sorry for not having better news, kind regards,
Johannes Hoerburger
--
Custom Engineering
OTRS AG
Europaring 4
D-94315 Straubing
Am 30.10.2012 um 10:45 schrieb Juan Manuel Clavero Almirón:
> Hi all,
> I have a question about RegExp in ACL's
> We have several mail accounts, each one going to a different Raw queue (let's
> say a.otrs@xxx goes to a.raw, b.otrs@xxx goes to b.raw)
> there is a first level for each of these raw accounts (queues a.first_level
> and b.first_level) and then a second level, common to all of them (queue
> second_level).
>
> Is it possible, using RegExp in ACL, to capture the first part of the Raw
> queue so we can set "Possible actions" to its first level queue?
>
> In perl, I would do something like
> Properties => {
> Queue => {
> Name => ['[RegExp]^(.*)\.Raw'],
> }
> },
> Possible => {
> # possible ticket options
> Ticket => {
> Queue => ['$1.first_level'],
> },
> }
>
>
>
> Kind regards,
> Juan Clavero
>
>
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