Nowadays many people use gmail and gmail does not provides redeliver. I think the ability to open a ticket via mail forwarding is an interesting feature for OTRS.
Francesco On Thu, Jan 10, 2013 at 4:03 PM, David Boyes <[email protected]> wrote: > That’s more a question of what email client you use. Some clients (elm, > pine, etc) provide a function that redelivers messages to another > destination with the original headers intact (as if it were originally sent > to that destination). ** ** > > ** ** > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
