ACL? Though I'd suggest the ACL point the other way. http://forums.otterhub.org/viewtopic.php?f=60&t=11235
On Mon, Jan 21, 2013 at 3:19 PM, Steve Clark <[email protected]> wrote: > Hello List, > > Is there a way to have the Service Type cause the ticket to be placed in a > specific queue? > > Thanks, > > -- > Stephen Clark > *NetWolves* > Director of Technology > Phone: 813-579-3200 > Fax: 813-882-0209 > Email: [email protected] > http://www.netwolves.com > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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