Hi,

On Wed, Feb 6, 2013 at 5:15 PM, Israel Garcia <[email protected]> wrote:

> I have OTRs server behind a proxy server. How do I say OTRS to use our proxy
> server?
>
> I also setup HTTP_PROXY variable and it does not work.

Please go to Admin > SysConfig > Framework > Web::UserAgent and
configure the proxy server there.

HTH,

Michiel Beijen
Senior Consultant

OTRS BV
Schipholweg 103
2316 XC Leiden
The Netherlands

T: +31 71 8200 255
I: http://www.otrs.com

OTRS 3.2 - More than a Help Desk System – Process and Customer
Management – Be an early bird with our special offer -
http://j.mp/11TFPSr
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

Reply via email to