Hi,

Very nice, only one question, does it admit user/password with the URL, I mean:

http://myuser:passwd@myproxy:myport/




________________________________
 De: Michiel Beijen <[email protected]>
Para: Israel Garcia <[email protected]>; User questions and discussions about 
OTRS. <[email protected]> 
Enviado: Miércoles 6 de febrero de 2013 17:32
Asunto: Re: [otrs] Can't connect to: http://otrs.org/product.xml (500 Can't 
connect to otrs.org:80 (Connection refused))
 
Hi,

On Wed, Feb 6, 2013 at 5:15 PM, Israel Garcia <[email protected]> wrote:

> I have OTRs server behind a proxy server. How do I say OTRS to use our proxy
> server?
>
> I also setup HTTP_PROXY variable and it does not work.

Please go to Admin > SysConfig > Framework > Web::UserAgent and
configure the proxy server there.

HTH,

Michiel Beijen
Senior Consultant

OTRS BV
Schipholweg 103
2316 XC Leiden
The Netherlands

T: +31 71 8200 255
I: http://www.otrs.com

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