You should enable SOAP username and password in sysconfig, you can not use agent credentials in rpc.pl.
Hth, Mike Op 15 feb. 2013 08:12 schreef "Jignesh Kakka (jkakka)" <[email protected]> het volgende: > I created following SOAP message and tried to hit to RPC.PL**** > > ** ** > > ** ** > > <SOAP-ENV:Envelope xmlns:SOAP-ENV=" > http://schemas.xmlsoap.org/soap/envelope/"; xmlns:enc=" > http://schemas.xmlsoap.org/soap/encoding/"; xmlns:env=" > http://schemas.xmlsoap.org/soap/envelop/"; xmlns:xsd=" > http://www.w3.org/2001/XMLSchema"; xmlns:xsi=" > http://www.w3.org/2001/XMLSchema-instance"; SOAP-ENV:encodingStyle=" > http://schemas.xmlsoap.org/soap/encoding/";><SOAP-ENV:Header/><SOAP-ENV:Body><Dispatch > xmlns="/Core"><Username > xsi:type="xsd:string">root@localhost</Username><Password > xsi:type="xsd:string">root</Password><Object > xsi:type="xsd:string">TicketObject</Object><Method > xsi:type="xsd:string">TicketGet</Method><Param1_Name > xsi:type="xsd:string">TicketID</Param1_Name><Param1_Value > xsi:type="xsd:int">1</Param1_Value></Dispatch></SOAP-ENV:Body></SOAP-ENV:Envelope> > **** > > ** ** > > ** ** > > ** ** > > I got null response without an error message**** > > ** ** > > ** ** > > When I try to query through Generic interface, it works fine(Note : The > soap structure is different for generic interface). But RPC.PL doesn’t > works**** > > ** ** > > I tried following https://github.com/gtudan/OTRS-Client**** > > and > http://sastriawan.blogspot.com/2010/01/using-javaxxmlsoap-to-access-otrs-soap.html > **** > > ** ** > > ** ** > > But they didn’t work.**** > > ** ** > > ** ** > > Please guide me on this.**** > > ** ** > > ** ** > > Thanks,**** > > Jignesh**** > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs >
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