I got the answer, referred some docs Thanks, Jignesh
From: [email protected] [mailto:[email protected]] On Behalf Of Jignesh Kakka (jkakka) Sent: Friday, February 15, 2013 1:26 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Unable to hit to RPC.pl Hi Mike, What is procedure for that ? Thanks, Jignesh From: [email protected]<mailto:[email protected]> [mailto:[email protected]] On Behalf Of Michiel Beijen Sent: Friday, February 15, 2013 1:16 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] Unable to hit to RPC.pl You should enable SOAP username and password in sysconfig, you can not use agent credentials in rpc.pl<http://rpc.pl>. Hth, Mike Op 15 feb. 2013 08:12 schreef "Jignesh Kakka (jkakka)" <[email protected]<mailto:[email protected]>> het volgende: I created following SOAP message and tried to hit to RPC.PL<http://RPC.PL> <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"; xmlns:enc="http://schemas.xmlsoap.org/soap/encoding/"; xmlns:env="http://schemas.xmlsoap.org/soap/envelop/"; xmlns:xsd="http://www.w3.org/2001/XMLSchema"; xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/";><SOAP-ENV:Header/><SOAP-ENV:Body><Dispatch xmlns="/Core"><Username xsi:type="xsd:string">root@localhost</Username><Password xsi:type="xsd:string">root</Password><Object xsi:type="xsd:string">TicketObject</Object><Method xsi:type="xsd:string">TicketGet</Method><Param1_Name xsi:type="xsd:string">TicketID</Param1_Name><Param1_Value xsi:type="xsd:int">1</Param1_Value></Dispatch></SOAP-ENV:Body></SOAP-ENV:Envelope> I got null response without an error message When I try to query through Generic interface, it works fine(Note : The soap structure is different for generic interface). But RPC.PL<http://RPC.PL> doesn’t works I tried following https://github.com/gtudan/OTRS-Client and http://sastriawan.blogspot.com/2010/01/using-javaxxmlsoap-to-access-otrs-soap.html But they didn’t work. Please guide me on this. Thanks, Jignesh --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
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