Hello,
unfortunatelly, there is no error. The the last entry in SMTP log
(of Exchange server) is successfull authentication and that´s all.
Besides, the install script http://localhost/otrs/installer.pl found IMAPS and
SMTPS is working fine....
Regards
JZ
From: [email protected] [mailto:[email protected]] On Behalf Of David
Boyes
Sent: Thursday, February 21, 2013 5:36 PM
To: User questions and discussions about OTRS.
Subject: Re: [otrs] Couldn't send mail: 550 5.7.1 Client does not have
permissions to send as this sender
That error is coming from the remote SMTP server. There should be a message
logged on their side as to what address you are actually sending in the SMTP
envelope and the address it's coming from. Contact your SMTP provider and ask
them for that data and what IP ranges from which you are authorized to send.
Are you using SPF records in your DNS? If so, then default config of modern
versions of sendmail enforces SPF declared mail servers. I doubt that your new
OTRS server is declared as a legitimate source of email if you're in early
testing.
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